Renewal Specialist
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Key skills for this role
About the Role
Manage the end-to-end license renewal process for existing clients. Proactively contact clients before renewal due dates to ensure timely renewals. Build and maintain strong cli.
Key Skills for This Role
Responsibilities
- Manage the end to end license renewal process for existing clients
- Proactively contact clients before renewal due dates to ensure timely renewals
- Build and maintain strong client relationships to improve customer retention
- Identify upselling and cross selling opportunities
- Maintain an accurate renewal pipeline and achieve monthly targets
- Collaborate with internal teams to ensure a smooth renewal process
Requirements
- Manage end to end license renewal process
- Proactively contact clients before renewal due dates
- Build and maintain strong client relationships
- Identify upselling and cross selling opportunities
- Maintain accurate renewal pipeline and achieve monthly targets
- Collaborate with internal teams
Full Job Posting
Responsibilities
- Manage the end to end license renewal process for existing clients.
- Proactively contact clients before renewal due dates to ensure timely renewals.
- Build and maintain strong client relationships to improve customer retention.
- Identify upselling and cross selling opportunities.
- Maintain an accurate renewal pipeline and achieve monthly targets.
- Collaborate with internal teams to ensure a smooth renewal process.
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