Remote Scheduling Coordinator

The Center Scheduler plays a vital role in ensuring smooth, timely, and coordinated patient care by managing both in-house and external medical appointments. Under the direction of the Program Manager, this position serves as a key point of coordination among patients, families, providers, and the care team.

This is an excellent opportunity for a detail-oriented healthcare professional who enjoys organization, collaboration, and making a meaningful impact on patient access to care.

Generate specialty referrals and schedule both in-house and external medical appointments.

Prepare and provide all required documentation for medical and specialty appointments.

Cancel or reschedule appointments as needed and promptly notify patients and families of changes.

Enter, track, and maintain all in-house and external appointments within the scheduling system.

Complete and manage paperwork related to all medical appointments.

Schedule and coordinate audiology, podiatry, dental, optometry, and other specialty referrals.

Generate referral forms for visiting Primary Care Physicians (PCPs) and enter them into the scheduling system.

Send completed appointment documentation to PCPs following patient visits.

Obtain, track, and manage diagnostic requests and billing forms as required.

Prepare podiatry-related forms and documentation for podiatry visits.

Communicate clearly and professionally, both verbally and in writing, with providers, patients, families, and team members.

Update the scheduling system promptly to reflect appointment changes.

Prepare and maintain monthly specialist calendars within the practice management software.

Provide coverage for other schedulers as needed.

Contact outside facilities to obtain test results when results have not been received in a timely manner.