Remote Scheduler - Urdu (India)

DataForce is seeking a motivated Scheduler to work remotely to schedule recording sessions for one of our Data Collection projects taking place in Hyderabad, India . As our Scheduler, you will play a pivotal role in ensuring that our project runs smoothly, appointments with project participants are efficiently scheduled and managed, and deadlines are met.

Schedulers are responsible for communicating with potential participants via phone or email, as well as screening them based on defined criteria, and scheduling them based on their availability. Schedulers are also responsible for responding to pre-study participant questions, and pre-study follow-ups to encourage attendance and minimize no shows. The remote scheduler is the first point of contact between our team and study participants.

Work Responsibilities

Validation of candidates via phone call according to project requirements

Checking their availability for the project

Answering candidates' questions

Providing logistic information

Scheduling candidate for the sessions time

Sending reminders to the participants to make sure they don't forget about the scheduled sessions

Filling the session schedule days in advance

Communicating daily schedule updates to project team

Work Requirements:

Idiomatic fluency in Urdu (India)

Can adapt to the IST time zone

Be able to work a flexible schedule as needed

Have computer competency for data entry and the production of reports and schedules

Be able to adapt to changing priorities through applied feedback, and shifting focus quickly as project needs evolve

Must possess outstanding customer service, excellent communication skills including phone, email, and electronic media communication

Must be extremely detail-oriented

Experience working in a team

In case you have any questions about this role contact us at: DataForce.Sourcing@transperfect.com

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.

We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.

To learn more about DataForce please visit us at https://www.transperfect.com/dataforce