Remote Customer Service Representatives

Because NexRep Marketplace contractors perform services remotely and independently, you’ll need a quiet, dedicated workspace, along with:

· Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

· A PC with Windows 11 (Macs and Chromebooks are not supported at this time)

· At least 8GB of RAM, with at least 4GB available for use

· A processor capable of reliably running all required software and programs simultaneously

· Up-to-date antivirus software

· Dual monitors, each capable of displaying at least 1024 x 768 pixels

· A USB noise-cancelling headset

· A webcam for your Certification experience

· A smart phone to facilitate dual-factor authentication

NexRep contracts with people in 31 states.

You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.

We do not currently contract with anyone outside of the US.

As a Customer Service Representative, you’ll enjoy flexible scheduling, where you use a self-scheduling platform to select when you work and when you don’t, within the client’s hours of operation.

Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.

Please note that this third-party client requires that each independent contractor services a minimum of 20 hours per week.

If you’d prefer to service fewer than 20 hours per week as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace.

Pay and Perks

This customer service opportunity pays independent contractors $15 per hour.

Plus, your remote, independent contractor status allows you to work in the comfort of your own home – or anywhere in the US you can meet the office requirements.

You’ll enjoy significant savings in expenses related to transportation, clothing, childcare or eldercare, and food.

You may also qualify for home office tax deductions, but you should consult with an accountant to determine eligibility.

In addition, you’ll receive:

· Access to program experts who are available to meet with you upon request

· Free certification to provide you with the information you need to be successful as a Customer Service Representative.

Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET

· Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:

o Completing certification and servicing at least 10 hours in Week 1: $50

o Servicing at least 15 hours in Week 2: $50

o Servicing at least 30 hours per week in Weeks 3 and 4: $200

· The freedom and flexibility to choose your own schedule, within the client’s hours of operation

· The chance to achieve better work-life balance

You’ll also be able to take advantage of NexRep Perks, a program that recognizes the service provided by independent contractors to NexRep’s clients and their customers via the NexRep Marketplace platform.

With the NexRep Perks program, you’ll have the opportunity to earn Perks points.

As those points add up, you’ll unlock access to Perks - exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Please note that NexRep is connecting independent contractors to exclusive discounts and savings opportunities and is not providing employee benefits nor establishing an employee benefit program.

Each independent contractor makes their own decision whether to engage with a Perks Partner.

NexRep receives no compensation in any form from the Perks Program.