teamtailor
Remote Customer Service Representative
Qureos
USA
Mid
Onsite
Discovered Today
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
Job Responsibilities
Customer Interaction: Interact with customers via phone and email in a professional and courteous manner. Address inquiries, provide information, and assist customers with service requests.
Problem-Solving: Identify and analyze customer needs, provide effective solutions when necessary, schedule appropriate services, and escalate complex issues to the appropriate member of the management team.
Documentation: Maintain detailed and accurate records of customer interactions, inquiries, and resolutions in the customer management system.
Dispatching: Efficiently dispatch vehicles and coordinate personnel to meet customer requests, considering factors such as location, urgency, and availability. Ensure personnel are properly routed to customer sites.
Product Knowledge: Develop a strong understanding of our products and door services in order to provide customers with accurate information and appropriate assistance.
Great Reasons to Work With Us
Hourly salary based on experience.
Career advancement opportunities.
Positive and supportive work environment.
Employee recognition and rewards.
Comprehensive health benefits.
401(k) matching.
8 company-paid holidays.
Paid time off (PTO).
Requirements
- High school diploma or equivalent; Associate's or Bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Excellent attention to detail and accuracy in data entry.
- Ability to work in a fast-paced environment.
- Strong organizational skills with the ability to prioritize and manage multiple tasks.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Qureos
HR Lead
, QAT
Lead
HR Lead – 7+ Years' Experience Responsible for coordinating HR team activities and work assignments, providing professional guidance and ensuring the effective delivery of HR operational and project objectives. Key respo
Discovered TodayView →
Data Entry Clerk - Remote Job
, USA
Mid
The Data Entry & Documentation Specialist provides critical documentation and data-entry support across cross-functional teams. This role is responsible for accurately entering and maintaining test-related information, p
Discovered TodayView →
HR Project Manager
, QAT
Manager
HR Project Manager – 15+ Years' Experience Responsible for planning and managing complex HR projects from initiation through completion, ensuring delivery within agreed scope, schedule, budget and quality requirements. K
Discovered TodayView →
Head – Human Resources
, QAT
Mid
Responsible for leading an HR section or functional unit, managing resources and work plans, ensuring policy compliance and driving achievement of departmental objectives. Key responsibilities may include: Lead an assign
Discovered TodayView →
Remote Customer Service Representative
, USA
Mid
We are seeking a dedicated and customer-focused individual to join our team as Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing th
Discovered TodayView →
Remote Administrative Assistant - Proofreader
, USA
Mid
The Administrative Assistant / Proofreader will provide administrative, operational, and document-support services for homes under construction and company operations. This role will be responsible for managing utility a
Discovered TodayView →
HR Manager
, QAT
Manager
HR Manager – 15+ Years' Experience Responsible for leading HR teams and operations while providing professional support to ensure HR programs and services align with organizational objectives. Key responsibilities may in
Discovered TodayView →
Remote Data Entry Clerk
, USA
Mid
Roslin Technologies Limited. is seeking a detail-oriented and dependable Data Entry Clerk to support day-to-day administrative and operational activities. The successful candidate will be responsible for accurately enter
Discovered TodayView →
HR Lead
, QAT
Discovered Today
Data Entry Clerk - Remote Job
, USA
Discovered Today
HR Project Manager
, QAT
Discovered Today
Head – Human Resources
, QAT
Discovered Today
Remote Customer Service Representative
, USA
Discovered Today
Remote Administrative Assistant - Proofreader
, USA
Discovered Today
HR Manager
, QAT
Discovered Today
Remote Data Entry Clerk
, USA
Discovered Today