Relocation Coordinator Lubbock (TX, Lubbock)

Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full suite of property management solutions tailored to the unique needs of each community. Our team prides itself on consistently providing a high level of service to the owners and residents of the communities we manage. Our team possesses 150+ years combined experience leading nationally recognized multifamily property management organizations. Our team members leverage in-depth market research, proven business practices, and local knowledge to create value and maximize returns for our investors, partners, and clients. At Rainey we believe that all people deserve access to safe, decent, sanitary and affordable housing regardless of income or background. By employing a hands-on approach to property management, we create healthy and happy communities for our residents while delivering efficient operating results. We firmly believe that it is possible to create value and community at the same time, and we aim to do so with the highest level of customer service.

The Relocation Coordinator will be assigned to a property to over-see the coordination of residents during an interior and exterior rehab. This is a full-time position, that will be onsite (not working from an office) coordinating with management, ownership, contractors, etc. Working with the scheduling, coordination of residents moving, helping residents pack, etc.

Role requires working knowledge of renovation plans where residents move from one apartment to another (permanently) for a multifamily rehab.

QUALIFICATIONS/OTHER ASPECTS OF JOB:

Knowledge and 3 to 5 years of experience in multi-family property management.

Ability to clearly and effectively communicate both verbally and in writing.

Always have a positive attitude and keep a solution-based and customer-focused mindset.

Proven employment history of property management, sales, marketing, and customer service background sufficient to manage the day to day operations.

Maintain high legal/ethical standards in all work-related decisions.

Take pride in quality of work and attention to detail.

Must have reliable transportation.

Professional in-person and phone presence and etiquette.

Capacity to work with little supervision using effective time management and organizational skills.

Complete tasks and projects within deadlines.

Partner with team to resolve issues and highlight opportunities.

Capable of working in a team environment and maintaining effective and respectful working relationships with fellow employees, suppliers, and vendors.

May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, assisting at other properties, serving on, or participating in company sponsored or sanctioned committees, organizations, functions, etc.

Follow the Company’s confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential.

PM22