Relocation Consultant
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Key skills for this role
About the Role
Snoopy Pets Dubai specializes in providing comprehensive pet relocation services, ensuring pets are safely transported to their new homes. Dedicated to pet care and comfort, Snoopy Pets is a trusted name for pet-relocation needs in Dubai.
Key Skills for This Role
Full Job Posting
Company Description
Snoopy Pets Dubai specializes in providing comprehensive pet relocation services, ensuring pets are safely transported to their new homes.
Dedicated to pet care and comfort, Snoopy Pets is a trusted name for pet-relocation needs in Dubai.
The team is passionate about delivering seamless and stress-free relocation services for pets and their owners.
Role Description
This is a full-time, on-site role located in Dubai, United Arab Emirates, for a Relocation Consultant.
The Relocation Consultant will be responsible for coordinating pet relocation services, providing consultations to clients, offering guidance on relocation processes, managing customer communications, and ensuring all required documentation is complete.
The role also involves addressing client inquiries, collaborating with internal teams, and maintaining high standards of customer service throughout the relocation process.
Qualifications
- At least 2 years’ experience in customer service, account management or similar area.
- High standard of computer skills and ability to work proficiently in Microsoft office and in-house systems.
- Strong skills in customer-focused Consulting and Communication to deliver exceptional service and build client relationships.
- Proven Customer Service abilities, with attention to detail and a proactive approach to problem-solving.
- Affinity and experience with animals, particularly in a professional setting like pet care or transportation, is highly desirable.
- Proficiency in English; additional languages are an asset.
- Organizational skills and the ability to multitask effectively in a dynamic environment.
- Prior experience in the pet relocation industry or a related field is an advantage.
- A valid UAE driver’s license is preferred.
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