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Relationship Manager - Agency

Universal Sompo General Insurance
Delhi, IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 1 weeks ago
Free

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Responsibilities

  • Onboard, train, and mentor a portfolio of 200+ agency partners.
  • Develop and execute agency growth strategies to meet quarterly and annual sales targets.
  • Monitor agent performance metrics and provide actionable feedback.
  • Facilitate regular communication between agents and internal product, marketing, and operations teams.
  • Resolve escalated issues and maintain high levels of agent satisfaction.
  • Conduct market analysis to identify new agency opportunities and competitive threats.
  • Prepare and present performance reports to senior leadership.
  • Ensure compliance with regulatory requirements and USGI policies.
  • Organize agency events, webinars, and incentive programs.
  • Collaborate on product launches and promotional campaigns tailored to agency needs.

Qualifications

  • Bachelor's degree in Business, Marketing, or related field.
  • 5+ years of experience managing large agency or partner networks.
  • Proven track record of achieving sales targets with a distributed sales force.
  • Strong interpersonal and communication skills.
  • Ability to analyze data and translate insights into actionable plans.
  • Experience with CRM and agency management platforms.
  • Excellent problem‑solving and conflict‑resolution abilities.
  • Knowledge of healthcare or retail health industry preferred.
  • Self‑motivated with a results‑driven mindset.
  • Willingness to travel up to 30% for agency visits and events.

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