Relationship Analyst - Business Support

Sound working knowledge of customer due diligence, documentation requirements, customer structures, risk indicators and escalation pathways.

Ability to review complex customer structures, identify gaps, assess risk indicators and determine next steps.

Clear written and verbal communication, including the ability to explain requirements to stakeholders in practical terms.

Ability to develop trust with internal stakeholders and support a customer-centric onboarding experience.

Ability to manage competing priorities, deadlines and workflow queues with limited supervision.

Understanding of account opening, transactional banking, customer onboarding and service delivery processes.

Confident use of Microsoft 365 and relevant banking, workflow or customer management systems.

Sound understanding of the Australian Banking Code of Practice.

Wellbeing leave . These leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.

Education Assistance Program . Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave)

Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.

Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, “Client Driven”, “Responsible”, “Professional” and “Cooperative” make it a great place to work. We welcome applicants from diverse backgrounds.

Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

Applicants must hold valid work rights for this role.