Regular Full-Time Service Advisor

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Service Advisor based in our Nanaimo Service Location!

As a Service Advisor , you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world , and ensure they’re safe on BC ’s roads. You’ll meet their needs by recommending membership s or travel and auto insurance .

Being a Service Advisor is your first step towards a rewarding career with BCAA . Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.

A life -long learner! Y ou’re open to learning new concepts and new ways of working. O n-the-job training is available, with support from a network of leaders and colleagues.

A problem solver who loves a challenge . Organized yet flexible, you thrive in a workplace where no two days are the same.

You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment .

A team mate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too!

G reet our c ustomers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.