Utilizes effective communication and interpersonal skills when interacting with residents and family members, as well as, internal and external care partners;
Delivers person-centered care which recognizes both the uniqueness of each resident and an awareness of one’s own contribution to the relationship, including personal attributes, values, and action;
Must be prepared to respond to emergency situations.
Provides behavioural support, guidance, and leadership to the interdisciplinary team.
Provides knowledge transfer of behaviour management strategies to build capacity of team members through one-to-one group sessions, role modeling, Prevention and Management of Responsive Behaviour Program, and behavioral huddles.
Promoting the residents’ integration to the environment.
Collaborates, supports and provides information to residents/clients and families regarding responsive behaviours and plan of care.
Completes responsive behavioural referrals received from the interdisciplinary team and provides recommendations in a timely manner.
Facilitates referrals to external resources and implements plan of care based on external consultant recommendations in collaboration with the interdisciplinary team.
Promotes resident/client centered approach, and more consistency of care.
Provides point of care education to provide effective interventions to residents/clients.
Uses assessment tools based on best practices to conduct initial and on-going assessments describing interventions with respect to the behaviors of the residents;
Documenting observational behaviors, recognizing that they have meaning, assessing and accounting for how the behaviors impact the care delivery process;
Assessing the meaning and identifying the behavioral risk using objective, systematic and holistic processes that take into account the P.I.E.C.E.S.;
Assists with the admission process of residents identified with responsive behaviours.
Provides leadership in implementing the Responsive Behaviour Program.
Completes applicable behavioural
Identifying caregiver strategies that are resident-centered age appropriate and maintain the resident’s dignity when responding to the behaviors and managing the associated risks; Ensures that there is a current plan of care in place for the resident with responsive behaviours that directs the staff in providing care and mitigating risk to the resident, other residents, staff members, and care providers;
Liaises with external partners to support resident-centered care;
Responds to resident or family member concerns and ensures appropriate action is taken within decision-making authority and/or brings to the attention of the Director of Care;
Understands and upholds all rules and requirements under applicable legislation (including but not limited to the Employment Standards Act, Human Rights Code, Ontario Labour Relations Act, the Ontario Health and Safety Act, Long Term Care Homes Act);
Works safely to reduce the risk of injury to self, other staff members and residents.
Performs other delegated duties as assigned.
What you bring
Possesses and maintains RPN certification with the College of Nurses of Ontario as well as other specialized qualifications to this position.
Demonstrates knowledge in dementia care, delirium, mental health issues and the impact that it has on the resident's quality of life, family members and care partners.
Must be available for flexible hours in order to meet the Behavioral needs of residents exhibiting responsive behaviors.
Current CPR and First Aid Certification.
Must have effective oral and written communication skills in English, a good understanding of resident/client-centered care.
Must be able to communicate appropriately with residents/clients, staff, visitors, volunteers and medical professionals.
Ability to approach highly sensitive issues with professionalism.
Proficiency in basic computer skills including the ability to create reports is a requirement.
Must be physically able to perform all delegated duties.
Flexible work hours and ability to cover all shifts. Hours may be determined by Director of Care or designate as per operational needs.
Compassion, professionalism, and respect
Ability to read, write and communicate effectively in English .
Gentle-Persuasive Approach, DementiaBility, U-first, P.I.E.C.E.S
Ability to complete MMSE, MOCA and utilize/analyze DOS documentation
Antipsychotic monitoring and reduction
Schedule: 75 hours biweekly. Duties may be re-assigned as per operational needs of the residents.
Time Type:
At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.
We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.
Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.
We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.
Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.
Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at careers@extendicare.com.
We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.
