Regional Operations Manager - Care

Ensure our residents’ experience is always the top priority for all your Registered Care Home Managers

Embed strong governance by securing high levels of operational quality and CQC compliance.

Ensure the maintenance of high levels of occupancy to secure sustainable revenue streams.

Enhance the levels of reputation in our target markets in all our communities we serve.

Provide inspiring operational leadership to the registered home managers and their respective teams.

Ensure our residents’ health and wellbeing is always the top priority for all our Registered Care Home Managers and Staff.

Ensure a robust approach to care provision, to include effective processes and controls are maintained around admissions, needs assessment, nutrition, medication and moving on.

Use agreed quality monitoring tools to ensure the quality and safety of services and monitor against key performance indicators; responding appropriately and without delay where quality and/or safety are being compromised.

Provide leadership and promote a positive culture of continuous improvement by ensuring service-level audits are undertaken, lessons are learned from any incidents, and evidence of continuous improvement actions are recorded for each service.

Assist in embedding and monitoring the implementation of organisational systems and processes to ensure they are put into practice effectively and appropriately at the operational level.

Support service managers to achieve Abbeyfield’s internal mark of quality for their services.

Ensure all Homes achieve a minimum Good CQC rating, share best practice across all homes and implement a “lessons learned” culture.

Oversee overall financial performance and ongoing viability of all care homes. Work with registered managers in proactively identifying variances to agreed budgets, and ensure corrective action is taken.

Rewards and Benefits:

At Abbeyfield, we are committed to rewarding our staff for their hard work. Our benefits include: