Regional Manager

The Regional Manager Trainee position is designed to develop future Regional Managers at Month2Month.This is not a traditional administrative assistant role. You will work directly with regional and company leadership, assume meaningful responsibility for an active housing portfolio, and develop the operational,financial, and leadership capabilities required to manage a geographic market.Successful trainees will progressively take ownership of portfolio performance, homeowner and customer relationships, operational decisions, cross-functional projects, and market expansion initiatives. Our goal is to prepare high-performing trainees to independently lead an existing or newly launched Month2Month region.

• Manage the operational and financial performance of an assigned portfolio of furnished homes.
• Evaluate property performance and make recommendations regarding pricing, availability, operating costs, service quality, and revenue opportunities.
• Exercise independent judgment when resolving operational, customer, homeowner, and property-related issues.
• Identify regional risks and opportunities and develop appropriate action plans.
• Conduct property visits when necessary to evaluate quality, resolve escalated issues, or support business decisions. Business Analysis and Performance Improvement
• Analyze occupancy, revenue, pricing, expenses, customer satisfaction, and overall portfolio performance.
• Prepare regional performance reports and present actionable recommendations to leadership.
• Develop and implement strategies to improve revenue, occupancy, operating efficiency, and customer experience.
• Support regional budgeting, forecasting, and performance reviews.
• Evaluate business results and determine priorities based on financial and operational impact. Customer and Homeowner Relationships
• Build and manage professional relationships with homeowners, customers, insurance housing partners,vendors, and local business partners.
• Independently manage escalated issues and negotiate practical solutions.
• Balance customer experience, homeowner relationships, company policies, costs, and revenue when making decisions.