Regional GX Manager
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Key skills for this role
About the Role
Fitness First Middle East seeks a Regional GX Manager to drive Group Exercise performance and service quality across clubs in the region. The role involves leading instructor teams, implementing GX programs, and ensuring brand-aligned service excellence.
Key Skills for This Role
Responsibilities
- Drive performance, training, and member growth across Group Exercise for assigned clubs
- Work closely with coaches/instructors to support GX, member engagement, and program innovation
- Ensure successful implementation of GX product rollout plans, including new class formats and signature programs
- Conduct regular quality control checks and audits across GX departments
- Manage and align training, workshops, and skill upgrades for GX instructors
- Actively participate in hiring, onboarding, and supporting lateral growth of top GX talent
- Coordinate with in club and central teams to deliver monthly GX targets
- Lead teams to identify new GX program opportunities and specialists within the region
Requirements
- Experience in group exercise management or fitness operations
- Strong leadership and team management skills
- Ability to drive performance and member growth
Full Job Posting
Position Overview
- The Regional GX Manager is a strategic leadership role responsible for driving Group Exercise (GX) performance, operational excellence, and service quality across assigned clubs within the region.
- This position acts as the critical link between club level operations and corporate strategy, ensuring seamless implementation of GX programs while fostering innovation, talent development, and brand aligned service standards.
Key Responsibilities
- Support driving performance, training, and member growth across Group Exercise for assigned clubs.
- Work closely with coaches/instructors to fully support GX, member engagement, and program innovation.
- Ensure successful implementation of all GX product rollout plans, including new class formats, signature programs, and seasonal initiatives.
- Partner with the Product Development team to support training and development plans for GX offerings.
- Collaborate with the Academy to recommend coaches and GX instructors for ongoing education, certifications, and upskilling.
- Conduct regular quality control checks and audits across the GX departments to ensure consistent service excellence.
- Lead by example and embody brand values through exceptional execution and member centric service.
- Manage and align regular training, workshops, and skill upgrades for GX instructors.
- Actively participate in hiring, onboarding, and supporting the lateral growth of top GX talent.
- Coordinate with in club and central teams to deliver monthly GX targets.
- Work with the Academy on training initiatives for GX teams.
- Maintain an atmosphere of positivity, collaboration, and solution oriented thinking across all GX teams.
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