Regional Fulfillment Manager

KEY RESPONSIBILITIES

• Develop and lead the Service Center
• Standardize fulfillment and replenishment practices across the
• Improve inventory performance and operational
• Primary Measures: Inventory turns Program replenishment performance Cost to serve Service Center Manager development
• Inventory turns
• Program replenishment performance
• Cost to serve
• Service Center Manager development
• Follow applicable policies, procedures, and work
• Support department and continual improvement
• Execute all other duties as assigned.

PERFORMANCE/PROFESSIONAL SKILLS EXPECTATIONS

• This position is expected to meet the following expectations:
• Customer Focus – Demonstrates a commitment to providing professional, responsive, and courteous service to customers and internal stakeholders.
• Accuracy and Attention to Detail – Completes work accurately, thoroughly, and in accordance with established procedures and requirements.
• Communication – Communicates clearly, professionally, and in a timely manner with customers, vendors, coworkers, and management.
• Organization and Time Management – Effectively prioritizes responsibilities, manages multiple tasks, and meets established deadlines.
• Teamwork and Collaboration – Works cooperatively with others and contributes to a positive, respectful, and productive work environment.
• Accountability – Takes ownership of assigned responsibilities, follows through on commitments, and promptly addresses issues or concerns.
• Problem Solving – Identifies problems, evaluates available information, and takes appropriate action or seeks assistance when necessary.
• Professionalism – Maintains a professional attitude, appearance, work ethic, and conduct consistent with company expectations.
• Quality and Compliance – Follows applicable company policies, procedures, work instructions, and ISO-related requirements and maintains accurate documentation.
• Continuous Improvement – Identifies opportunities to improve processes, efficiency, accuracy, customer service, and overall business performance.
• Confidentiality and Integrity – Protects confidential information and conducts all business activities with honesty, integrity, and sound judgment.

WORK ENVIRONMENT

Education:

Experience:

Knowledge & Skills:

• People Leadership & Management
• Microsoft Office Products
• ERP Systems

Certifications/Licenses:

Remote Capability