Reengineering Sr Analyst - C12 - PUNE

Key Responsibilities

• Strategic Partnership: Collaborate closely with Market Operations management and technology partners to define and execute the analytics agenda, prioritizing high-value use cases that align with strategic objectives.
• Proactive Problem Identification & Analysis: Beyond assessing known bottlenecks, you will proactively deep-dive into operational processes, using data and insightful questioning (e.g., "why is this done this way?", "what is the purpose of this step?") to identify underlying challenges and systemic inefficiencies. Leverage data to substantiate and support evaluations and recommendations for process health improvements.
• Data-Driven Hypothesis Testing: Conduct in-depth statistical analysis using business data to prove or disprove hypotheses related to process friction, risk exposure, and client behavior.
• Actionable Insights: Produce detailed analyses of complex issues, recommending clear courses of action even when solutions are not immediately evident, and support their implementation.
• Solution Development: Design, develop, and implement robust data analytics and dashboarding solutions that provide clear, actionable insights into operational performance and efficiency.
• Stakeholder Engagement: Build and maintain strong, effective working relationships with Operations stakeholders at all levels, conducting interviews to deeply understand business functions, pain points, and risks from the user’s perspective.
• Program Management: Contribute to the delivery and management of technical data programs across multiple businesses and geographies.
• Change Leadership: Drive change within a collaborative, agile team environment and adapt to unexpected requirement changes and tight deadlines.

Technical Expertise

Professional Attributes

Education

Most Relevant Skills

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Other Relevant Skills

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