Recreation Experience Expert - Ajman Saray, a Luxury Collection Resort

Position Overview

Guest Recreation Services

• Provide guests with information about recreation facilities and activities.
• Encourage, register, and schedule guests for recreation activities.
• Promote a fun and relaxing atmosphere and communicate facility safety rules.
• Assist with private functions, group activities, and events.

Safety and Emergency Response

• Observe activity and respond to emergencies according to local operating procedures.
• Identify guests who may not be able to participate safely and inform a supervisor or manager.
• Provide assistance to injured guests until emergency medical services arrive.
• Report accidents, injuries, and unsafe work conditions.

Payments and Facility Maintenance

• Process payments for rental equipment, recreation activities, facility rentals, and retail sales.
• Clean and maintain recreation facilities, equipment, and supplies.
• Enter and locate work-related information using computers and point-of-sale systems.

Service and Conduct Standards

• Welcome guests, anticipate service needs, assist individuals with disabilities, and communicate professionally.
• Follow company policies, protect company assets, maintain confidentiality, and meet quality assurance standards.
• Maintain a clean and professional uniform and personal appearance.

Required Qualifications

• CPR certification is required.
• First Aid certification is required.
• Recreation equipment certification or training is required.
• Certifications or training required by applicable local and state agencies are required.

Preferred Qualifications

• High school diploma or G.E.D. equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.

Schedule and Workplace

• The position is full time and based at Ajman Saray, a Luxury Collection Resort.
• The role requires extended periods of standing, sitting, or walking and handling objects weighing up to 25 pounds independently.