Recovery Driver

Overview

Key Responsibilities

• Operate recovery and towing vehicles safely and professionally.
• Recover and transport vehicles from accident scenes, customer locations, workshops, and other designated locations.
• Load, secure, transport, and unload vehicles using approved recovery methods and equipment.
• Conduct daily inspections of the recovery vehicle and report any defects or maintenance requirements.
• Ensure all recovery equipment is maintained in good working condition.
• Complete job sheets, delivery notes, and other required documentation accurately.
• Follow instructions from supervisors, dispatchers, and management.
• Comply with all UAE traffic laws, company policies, and health and safety regulations.
• Maintain professional conduct when dealing with customers, police authorities, insurance representatives, and colleagues.
• Keep the recovery vehicle clean and presentable at all times.
• Report accidents, incidents, vehicle damage, or operational issues immediately to management.
• Assist with other operational duties as assigned by management.

Requirements

• Valid UAE driving license (appropriate category for recovery vehicles).
• Previous experience operating recovery, towing, or heavy vehicles is preferred.
• Good knowledge of UAE roads and traffic regulations.
• Ability to work flexible hours, including weekends, holidays, and emergency call-outs.
• Physically fit and capable of handling recovery equipment.
• Basic understanding of vehicle mechanics is an advantage.
• Good communication and customer service skills.

Performance Expectations

• Safe operation of company vehicles.
• Timely response to recovery assignments.
• Compliance with company procedures and safety standards.
• Proper care and maintenance of company vehicles and equipment.
• Professional behavior and positive customer interactions.