Receptionist

North Shore Private Hospital is seeking a detailed orientated individual to join our Theatre team as a Medical Receptionist.

This is a permanent, full-time opportunity.

You will work within the Theatre Scheduling & Administration team, providing high-quality administrative and theatre scheduling support.

This role combines front-line reception and administration duties with dedicated theatre scheduling responsibilities, requiring strong organisational capability, attention to detail, and the ability to coordinate complex procedural lists.

You will also be confident in delegating tasks to other administration staff to ensure theatre scheduling responsibilities are completed efficiently and accurately.

Your responsibilities will include:

• Coordinating daily theatre schedules and managing last-minute changes.
• Building strong working relationships with doctors, nurses and clinical staff.
• Scheduling patients based on procedure requirements and operational guidelines.
• Applying scheduling principles including prioritisation, procedure complexity, timing and doctor preferences.
• Performing accurate data entry including patient, Medicare, medical and health fund details.
• Updating appointment and theatre times as required.
• Liaising with clinicians regarding missing or incomplete information.
• Performing final checks to minimise scheduling and documentation errors.
• Troubleshooting scheduling conflicts and workflow issues.
• Coordinating with doctors, nurses and external providers to support smooth theatre operations.
• Preparing and managing procedure documentation and patient records.
• Providing reception support to patients, visitors and phone enquiries.
• Completing admissions and discharges.
• Maintaining patient records and processing payments and claims.
• Managing bookings, documentation and general administrative tasks.
• Communicating appointment, admission and financial information to patients.

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy

Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more

Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts

Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7

Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

At Ramsay Health Care, “people caring for people” is at the heart of everything we do.

We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staff

A values-led workplace where you’ll be supported personally and professionally

A place with flexible, permanent and career-growth opportunities nationwide.

Must provide or complete a National Police Check conducted within the previous 12 months.

According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Ready to feel cared for while you care for others?

Apply today and join us at North Shore Private Hospital.

All applications must be lodged online.

Reference number: JR116243

Ramsay Health Care is committed to Child Safety.

Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

The Hospital is owned and operated by Ramsay Health Care.

North Shore Private Hospital (NSPH) is a 336-bed surgical, medical and maternity facility.

The hospital’s specialties include orthopaedics, obstetrics, neurosurgery, intensive care, cardiac surgery, cardiology, ear nose and throat, vascular, plastics, oncology and general surgery.

North Shore Private Hospital is now hiring!