Receptionist & Office Service Coordinator

Responsibilities

• Perform general reception duties, including greeting guests and answering phones in a pleasant and professional manner, serving as the first impression for clients and guests
• Provide a “best in class” customer service experience to all internal and external personnel
• Serve as the main point of contact for general office needs
• Provide general hospitality services and maintain a client-ready reception area, conference rooms, and other common areas
• Oversee the conference room calendar using Outlook and Robin
• Provide printing, scanning, and document support, including coordinating print jobs and liaising with external vendors as needed
• Assist with onboarding new hires, including coordinating workspace set-up, technology requests, and managing access card requests for employees
• Support Managing Directors with administrative tasks such as restaurant reservations, travel coordination, and expense submissions
• Track, order, and restock office supplies, equipment, and kitchen and pantry items
• Maintain kitchen and pantry areas, ensuring a high standard of cleanliness and organization
• Place catering orders and execute set-up and clean-up of internal and external catered meetings
• Coordinate weekly team lunches, including sending invites, placing orders, and managing set-up and distribution
• Assist with the planning and execution of team activities, internal events, and occasional client-facing functions
• Oversee office facilities, serve as the day-to-day liaison with building management, and submit work tickets for office maintenance and requests
• Receive and distribute mail and packages daily, create shipping labels, and schedule courier service as needed
• Support general office operations and administrative processes, identifying opportunities to improve efficiency and enhance the overall office experience

Qualifications

• 3+ years of experience as a receptionist or in a similar administrative role
• Familiarity with Microsoft Office Suite, particularly Outlook, PowerPoint, and Excel
• Professional email and phone etiquette
• Superior organizational skills
• Ability to prioritize and multitask
• Self-starter with excellent communication and interpersonal skills
• Inquisitive with a willingness to learn
• Leverages all available resources
• Bachelor’s degree or equivalent transferable experience
• Able to work from the Toronto office a minimum of five days per week
• Experience in hospitality is a plus

What We Offer

Our Commitment to Diversity and Inclusion

Total Compensation Package