indeed
Receptionist
Expressions Fitness club
جدة, KSA
Full Time
Entry
Onsite
1 months ago
Customer ServicePhone EtiquetteData EntryMicrosoft OfficeSchedulingPayment Processing
Free
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Customer ServicePhone EtiquetteData Entry
About the Role
Expressions Fitness club is hiring a Receptionist to serve as the first point of contact for members and visitors. Responsibilities include greeting guests, managing front desk operations, handling inquiries, processing registrations and payments, and maintaining a welcoming environment.
Key Skills for This Role
Customer ServicePhone EtiquetteData EntryMicrosoft OfficeSchedulingPayment Processing
Responsibilities
- Greet members, parents, athletes, and visitors in a friendly and professional manner
- Answer phone calls, emails, and messages, providing accurate information about programs, schedules, fees, and club policies
- Assist with member registrations, class enrollments, renewals, and cancellations
- Process payments, issue receipts, and maintain accurate financial records
- Manage appointment scheduling, class bookings, and attendance records
- Maintain member databases and update personal and emergency contact information
- Respond to customer inquiries and resolve routine issues or direct them to the appropriate staff member
- Monitor the reception area to ensure cleanliness, organization, and a positive atmosphere
- Support coaches and management with administrative tasks, filing, and document preparation
- Assist with event registrations, competitions, camps, and special club activities
- Ensure compliance with club safety, security, and confidentiality procedures
- Maintain inventory of office supplies and order replacements as needed
Requirements
- Excellent customer service and communication skills
- Ability to handle phone calls, emails, and in person inquiries
- Basic computer and data entry skills
- Ability to process payments and maintain financial records
- Organizational and multitasking abilities
Full Job Posting
Job Overview
- The Receptionist is the first point of contact for members, parents, visitors, and staff at the gymnastics club.
- This role is responsible for providing excellent customer service, managing front desk operations, handling inquiries, supporting class registrations, and ensuring a welcoming and professional environment.
Key Responsibilities
- Greet members, parents, athletes, and visitors in a friendly and professional manner.
- Answer phone calls, emails, and messages, providing accurate information about programs, schedules, fees, and club policies.
- Assist with member registrations, class enrollments, renewals, and cancellations.
- Process payments, issue receipts, and maintain accurate financial records.
- Manage appointment scheduling, class bookings, and attendance records.
- Maintain member databases and update personal and emergency contact information.
- Respond to customer inquiries and resolve routine issues or direct them to the appropriate staff member.
- Monitor the reception area to ensure cleanliness, organization, and a positive atmosphere.
- Support coaches and management with administrative tasks, filing, and document preparation.
- Assist with event registrations, competitions, camps, and special club activities.
- Ensure compliance with club safety, security, and confidentiality procedures.
- Maintain inventory of office supplies and order replacements as needed.
Pay
- SAR 3,500.00 SAR 4,000.00 per month
Work Location
- In person
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