Receptionist
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Key skills for this role
Role Overview
The Receptionist is a full-time, on-site role based at Jeddah Hilton Hotel in Jeddah.
The role manages front desk operations and supports guest satisfaction.
Key Skills for This Role
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Company Description
Jeddah Hilton Hotel is a hospitality destination on the Jeddah Corniche serving business and leisure travelers.
The hotel offers accommodations, dining options, event spaces, and recreational amenities.
Role Description
The Receptionist is a full-time, on-site role based at Jeddah Hilton Hotel in Jeddah.
The role manages front desk operations and supports guest satisfaction.
Responsibilities
- Greet guests and manage check-in and check-out procedures.
- Respond to inquiries in person, by phone, and via email.
- Handle reservations and maintain accurate guest records.
- Coordinate with other departments to address guest needs.
- Manage the front desk area.
- Process payments and assist with administrative and clerical tasks.
- Maintain professional and hospitable guest interactions.
Qualifications
- Strong customer service and communication skills are required.
- Receptionist duties and phone etiquette skills are required.
- Clerical skills, basic computer proficiency, data entry, and document handling are required.
- Organization, time management, and attention to detail are required.
- Hospitality or similar customer-facing experience is beneficial.
- Flexible shift availability is required, including evenings, weekends, and holidays.
- Professional appearance, confidentiality, and adherence to hotel policies are required.
- English proficiency is required; Arabic or additional languages are advantageous.
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