Receptionist (Hindi & English Speaking)
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Key skills for this role
About the Role
Kayla Medical & Aesthetic Centre seeks a professional, friendly Receptionist fluent in Hindi and English to manage front desk operations, patient appointments, and communication.
Key Skills for This Role
Responsibilities
- Welcome and assist patients and visitors professionally
- Answer phone calls, WhatsApp inquiries, and emails promptly
- Schedule, confirm, and manage patient appointments
- Register patients and maintain accurate records in the clinic management system
- Handle patient inquiries regarding services, packages, and appointments
- Coordinate with doctors, nurses, and technicians to ensure smooth patient flow
- Process payments and issue receipts when required
- Maintain cleanliness and organization of the reception area
- Follow clinic policies regarding patient confidentiality and data protection
- Assist management with administrative tasks as assigned
Requirements
- Fluent in Hindi and English (spoken and written)
- Previous experience as a receptionist, customer service representative, or front desk executive preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficient in Microsoft Office and computer systems
- Experience in a medical center, aesthetic clinic, or healthcare facility is an advantage
- Professional appearance and positive attitude
Full Job Posting
Job Summary
- We are seeking a professional, friendly, and organized Receptionist fluent in both Hindi and English to join our team.
- The ideal candidate will manage front desk operations, handle patient appointments, provide excellent customer service, and ensure smooth communication between patients and clinic staff.
Key Responsibilities
- Welcome and assist patients and visitors professionally.
- Answer phone calls, WhatsApp inquiries, and emails promptly.
- Schedule, confirm, and manage patient appointments.
- Register patients and maintain accurate records in the clinic management system.
- Handle patient inquiries regarding services, packages, and appointments.
- Coordinate with doctors, nurses, and technicians to ensure smooth patient flow.
- Process payments and issue receipts when required.
- Maintain cleanliness and organization of the reception area.
- Follow clinic policies regarding patient confidentiality and data protection.
- Assist management with administrative tasks as assigned.
Requirements
- Fluent in Hindi and English (spoken and written).
- Previous experience as a receptionist, customer service representative, or front desk executive preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office and computer systems.
- Experience in a medical center, aesthetic clinic, or healthcare facility is an advantage.
- Professional appearance and positive attitude.
- Ability to work under pressure and handle multiple tasks efficiently.
Preferred Qualifications
- Experience with appointment booking systems or CRM software.
- Knowledge of medical or aesthetic clinic operations.
- Additional languages (Arabic, Urdu, or Punjabi) will be an advantage.
Benefits
- Competitive salary package.
- Annual leave and public holidays as per UAE Labour Law.
- Professional and supportive work environment.
- Career growth opportunities.
Pay
- AED 3,000 AED 4,000 per month
Work Location
- In person, Dubai, UAE
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