Receptionist for a real estate management company

Responsibilities

• Greet and welcome guests in a professional and friendly manner, ensuring a positive first impression.
• Answer and direct phone calls, taking messages and providing information as needed.
• Manage and maintain a clean and organized reception area, ensuring it is well stocked with necessary supplies.
• Schedule and coordinate appointments and meetings, ensuring all participants are informed and prepared.
• Receive and process incoming and outgoing mail and packages, distributing them to the appropriate recipients.
• Assist with administrative tasks such as data entry, filing, and document preparation.
• Handle customer inquiries and complaints, providing accurate and timely resolution.
• Maintain confidentiality and security of sensitive information.
• Collaborate with other team members and departments to ensure smooth operations.
• Stay updated on organizational policies and procedures to provide accurate information to guests and staff.