Receptionist
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Key skills for this role
About the Role
Alba Corporation is hiring a professional Receptionist to manage front-desk operations, administrative support, and light sales in a coworking environment. The role requires previous front desk or customer service experience, strong communication skills, and comfort with POS systems.
Key Skills for This Role
Responsibilities
- Welcome members, prospects, and visitors in a professional and friendly manner
- Respond promptly to customer enquiries received through walk ins, phone calls, and email
- Manage meeting room bookings and ensure rooms and shared areas are presentable and ready for use
- Coordinate member requests and resolve routine concerns efficiently
- Schedule and conduct site tours for prospective clients
- Explain available workspace, meeting room, and membership options, including approved pricing
- Follow up with prospective clients and maintain accurate lead information in the customer database
- Prepare lease and membership contracts using pre approved company templates
- Process customer payments through the POS system and maintain accurate, organized records
- Coordinate with the operations team regarding meeting rooms, amenities, maintenance, and workspace readiness
- Support management with occupancy updates, renewals, outstanding enquiries, and member requests
- Maintain complete and up to date customer, contract, booking, and payment records
Requirements
- Previous experience in a front desk, customer service, reception, hospitality, business center, coworking, or similar customer facing role
- Very good spoken and written English
- Professional appearance with a polished, welcoming, and service focused manner
- Strong communication, interpersonal, and customer service skills
- Excellent organization and attention to detail, particularly when handling contracts and payments
- Comfortable using POS systems, email, spreadsheets, and basic office software
- Reliable and able to work full time on site in JBR
- Arabic, additional languages, and previous UAE experience are advantageous
Full Job Posting
Role Overview
- We are looking for a professional and personable Receptionist to be the face of our company and ensure smooth front desk operations and administrative support across the organization.
- This role is ideal for someone who thrives in client facing environments, has strong communication and organizational skills, and enjoys maintaining a welcoming atmosphere.
- This role combines front desk management, customer service, administration, and light sales.
Key Responsibilities
- Welcome members, prospects, and visitors in a professional and friendly manner.
- Respond promptly to customer enquiries received through walk ins, phone calls, and email.
- Manage meeting room bookings and ensure rooms and shared areas are presentable and ready for use.
- Coordinate member requests and resolve routine concerns efficiently.
- Schedule and conduct site tours for prospective clients.
- Explain available workspace, meeting room, and membership options, including approved pricing.
- Follow up with prospective clients and maintain accurate lead information in the customer database.
- Prepare lease and membership contracts using pre approved company templates.
- Process customer payments through the POS system and maintain accurate, organized records.
- Coordinate with the operations team regarding meeting rooms, amenities, maintenance, and workspace readiness.
- Support management with occupancy updates, renewals, outstanding enquiries, and member requests.
- Maintain complete and up to date customer, contract, booking, and payment records.
Requirements
- Previous experience in a front desk, customer service, reception, hospitality, business center, coworking, or similar customer facing role.
- Very good spoken and written English.
- Professional appearance with a polished, welcoming, and service focused manner.
- Strong communication, interpersonal, and customer service skills.
- Excellent organization and attention to detail, particularly when handling contracts and payments.
- Comfortable using POS systems, email, spreadsheets, and basic office software.
- Reliable and able to work full time on site in JBR.
- Arabic, additional languages, and previous UAE experience are advantageous.
Salary & Benefits
- Salary Range: 3,000 – 3,500 AED per month (based on experience and professionalism)
- Work Visa Sponsorship
- Medical Insurance in accordance with UAE labor laws
- 30 Days of Paid Annual Leave
Work Arrangement
- Type: Full time, on site position.
- Note: Remote or hybrid work is not available. Candidates must be based in or willing to relocate to the UAE.
Why Join Us?
- Be the welcoming face of a modern, growing innovation and coworking community.
- Build valuable experience across customer service, workspace operations, administration, and sales.
- Work in a professional and people focused environment where initiative is recognized.
- Develop your career within a stable organization offering opportunities for long term growth.
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