indeed
Receptionist
Nice doctor clinic
Dubai, UAE
Full Time
Mid
Onsite
4 days ago
Patient WelcomingFront Desk ManagementAppointment SchedulingBillingCRM SystemsMS Office
Free
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Patient WelcomingFront Desk ManagementAppointment Scheduling
About the Role
Nice doctor clinic in Dubai seeks a Receptionist with 2-4 years of experience, including at least 2 years in an aesthetic clinic, medical center, or luxury hospitality in the UAE. The role involves patient welcoming, front desk management, appointment scheduling, billing, and promoting aesthetic treatments.
Key Skills for This Role
Patient WelcomingFront Desk ManagementAppointment SchedulingBillingCRM SystemsMS Office
Responsibilities
- Greet patients warmly upon arrival and manage check in/check out process
- Handle incoming phone calls, WhatsApp inquiries, and emails promptly
- Book, reschedule, and confirm patient appointments using the clinic's CRM system
- Process financial transactions and manage daily cash drawer reconciliation
- Provide basic information about aesthetic treatments and promotions
- Maintain a pristine and welcoming reception area
Requirements
- 2 4 years of experience as a receptionist
- At least 2 years in an aesthetic clinic, medical center, or luxury hospitality within the UAE
- Native/Fluent Arabic and English (both spoken and written)
- Professional appearance and exceptional interpersonal skills
- Proficiency in clinic CRM systems and MS Office
- Must be currently residing in the UAE (preferably Dubai)
Full Job Posting
Key Responsibilities
- Patient Welcoming: Greet patients warmly upon arrival, manage the check in/check out process, and ensure a luxury hospitality experience.
- Front Desk Management: Handle incoming phone calls, WhatsApp inquiries, and emails promptly, routing them to the appropriate department.
- Appointment Scheduling: Accurately book, reschedule, and confirm patient appointments using the clinic’s CRM system to optimize daily schedules.
- Billing & Payments: Process financial transactions (cash, card, insurance if applicable), issue invoices, and manage daily cash drawer reconciliation.
- Aesthetic Promotion: Provide basic information to patients about available aesthetic treatments, packages, and ongoing promotions.
- Clinic Elegance: Maintain a pristine, organized, and welcoming reception area at all times.
Requirements & Qualifications
- Experience: 2 4 years of experience as a receptionist, with at least 2 years in an aesthetic clinic, medical center, or luxury hospitality within the UAE.
- Languages: Native/Fluent Arabic and English (both spoken and written) is mandatory.
- Appearance & Skills: Professional appearance, exceptional interpersonal and communication skills, with a strong customer centric mindset.
- Technical Skills: Proficiency in clinic CRM systems and MS Office.
- Location: Must be currently residing in the UAE (preferably Dubai).
Salary
- AED 5,000.00 per month
Work Location
- In person
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