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indeed

Receptionist

Sway home service
Dubai, UAE
Fulltime
Entry
2 months ago
ArabicExcel
Free

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About Us

We are a premium beauty salon dedicated to delivering exceptional services and luxury experiences to our clients.

We are looking for a highly organized and experienced Operations Manager to oversee daily operations and drive business growth.

Key Responsibilities

  • Oversee and manage the daily operations of the salon (staff, bookings, customer service, and service quality)
  • Ensure smooth coordination between departments (hair, nails, massage, facial, home service teams)
  • Monitor staff performance, attendance, and productivity
  • Maintain high standards of hygiene, service quality, and client satisfaction
  • Handle client complaints professionally and ensure quick resolution
  • Manage inventory, suppliers, and stock control
  • Prepare schedules and optimize staff allocation
  • Track sales, revenue, and KPIs to improve business performance
  • Implement and improve operational processes and procedures
  • Support marketing campaigns and promotional activities
  • Speaking Arabic is plus point.

Requirements

  • **Minimum 2–4 years of experience in the UAE** in a beauty salon or spa (MANDATORY)
  • Arabic language is plus point.
  • Proven experience as an Operations Manager or similar role in the beauty industry
  • Strong understanding of salon operations, services, and customer expectations in Dubai
  • Excellent leadership and team management skills
  • Strong organizational and problem-solving abilities
  • Ability to work under pressure and manage multiple tasks
  • Good knowledge of booking systems and basic reporting
  • Excellent communication skills in English

Preferred Qualifications

  • Experience managing home service beauty operations is a plus
  • Knowledge of Dubai Municipality rules and salon regulations
  • Background in customer experience or hospitality

What We Offer

  • Competitive salary package
  • Performance-based incentives
  • Career growth opportunities
  • Dynamic and supportive work environment

How To Apply

Please send your CV with the subject line: **“Receptionist”**

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