Receptionist
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Key skills for this role
About the Role
UrbaCon Contracting & Trading Company is seeking a Receptionist to serve as the initial point of contact for visitors, clients, and employees. The role includes greeting guests, answering phone calls, managing inquiries, and performing administrative tasks.
Key Skills for This Role
Responsibilities
- Greet and welcome visitors, clients, and employees as they arrive at the office
- Answer and direct incoming phone calls to the appropriate individuals or departments, taking messages as necessary
- Manage the reception area, ensuring it is clean, organized, and presentable at all times
- Respond to inquiries from visitors and callers, providing information about the organization, its services, and directions as needed
- Schedule appointments, meetings, and conference rooms for staff and clients, coordinating calendars and sending reminders
- Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients
- Assist with administrative tasks such as typing, filing, photocopying, and faxing documents
- Maintain office supplies inventory, placing orders as needed to ensure adequate stock levels
- Assist with special projects or events as assigned by management
- Uphold security protocols by monitoring access to the premises and ensuring that visitors sign in and wear identification badges when required
Requirements
- Minimum 3 year(s) working experience, 2 year(s) relevant working experience
- Familiarity and working knowledge of general office machines (fax, copier, printers, etc.)
- Knowledge on phone etiquette
- Good Communication (oral and written) in English
- Possess good understanding and knowledge in document control and management
- Proficient in computer systems, applications and programs
- ERP knowledge preferably SAP functional skills
- High School Diploma
- Bachelor's Degree in any related field
Full Job Posting
Job Summary
- The Receptionist is the initial point of contact for visitors, clients, and employees, providing assistance, information, and administrative support.
- The role is responsible for greeting guests, answering phone calls, and managing inquiries in a professional and courteous manner.
- Additionally, Receptionists may perform various administrative tasks, such as scheduling appointments, handling correspondence, and maintaining office records.
Job Responsibilities 1
- Greet and welcome visitors, clients, and employees as they arrive at the office, providing a friendly and professional first point of contact.
- Answer and direct incoming phone calls to the appropriate individuals or departments, taking messages as necessary.
- Manage the reception area, ensuring it is clean, organized, and presentable at all times.
- Respond to inquiries from visitors and callers, providing information about the organization, its services, and directions as needed.
- Schedule appointments, meetings, and conference rooms for staff and clients, coordinating calendars and sending reminders.
- Handle incoming and outgoing mail, packages, and deliveries, distributing them to the appropriate recipients.
- Assist with administrative tasks such as typing, filing, photocopying, and faxing documents.
- Maintain office supplies inventory, placing orders as needed to ensure adequate stock levels.
- Assist with special projects or events as assigned by management, contributing to the overall efficiency and effectiveness of the office.
- Uphold security protocols by monitoring access to the premises and ensuring that visitors sign in and wear identification badges when required.
Job Knowledge & Skills
- Familiarity and working knowledge of general office machines (i.e. fax, copier, printers, etc.) required.
- Knowledge on phone etiquette.
- Good Communication (oral and written) in English.
- Possess good understanding and knowledge in document control and management
- Proficient in computer systems, applications and programs
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
- Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
- Agility
- Guest Relations L2
- Calendar Maintenance L2
- Clerical/Administrative L2
- Travel Arrangements L2
- Reception L2
- AI Fluency
- Resilience
- Quality
- Leadership
Education
- High School Diploma
- Bachelor's Degree in any related field
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