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Receptionist
TOURIST - HOTEL
Doha, QAT
Full Time
Entry
Onsite
3 days ago
Customer ServiceCommunicationPhone EtiquetteReservation ManagementComputer LiteracyMultitasking
Free
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Customer ServiceCommunicationPhone Etiquette
About the Role
A Receptionist is needed for a hotel in Doha to greet guests, manage check-in/out, handle reservations, and provide information. The role requires strong customer service skills, phone etiquette, and basic computer literacy.
Key Skills for This Role
Customer ServiceCommunicationPhone EtiquetteReservation ManagementComputer LiteracyMultitasking
Responsibilities
- Greet guests and manage check in and check out procedures
- Provide information about hotel services and local attractions
- Answer phone calls and respond to inquiries
- Handle reservations and coordinate with other departments
- Perform clerical tasks such as updating guest records and processing payments
- Maintain an organized reception area
- Handle guest concerns promptly and uphold hotel standards
Requirements
- Strong customer service and communication skills
- Proficiency in receptionist duties and clerical skills
- Confident phone etiquette
- Basic computer literacy and familiarity with hotel or booking software beneficial
- Ability to remain calm under pressure and manage multiple tasks
- Prior experience in hospitality, front office, or similar customer facing role is an advantage
- Fluency in English; additional language skills are a plus
Full Job Posting
Company Description
- TOURIST HOTEL is a hospitality company headquartered in Bad Zwischenahn, Germany, focusing on comfortable and welcoming stays.
- The hotel emphasizes attentive service, professional standards, and a guest centered approach.
Role Description
- The Receptionist role is a full time, on site position based in the Doha Metropolitan Area.
- The Receptionist will greet guests, manage check in and check out procedures, and provide information about hotel services and local attractions.
- Daily responsibilities include answering phone calls, responding to inquiries, handling reservations, and coordinating with other departments.
- The role also involves performing clerical tasks such as updating guest records, processing payments, and maintaining an organized reception area.
Qualifications
- Strong customer service and communication skills to interact professionally with guests and colleagues.
- Proficiency in receptionist duties and clerical skills, including managing reservations, guest records, and front desk processes.
- Confident phone etiquette for handling inquiries, routing calls, and providing accurate information.
- Basic computer literacy and familiarity with hotel or booking software are beneficial.
- Ability to remain calm under pressure, manage multiple tasks, and maintain attention to detail.
- Prior experience in hospitality, front office, or a similar customer facing role is an advantage.
- Fluency in English; additional language skills are a plus.
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