Receptionist
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Key skills for this role
Role Overview
Sun Tours is seeking a professional, friendly, and customer-focused Receptionist in Riyadh, Saudi Arabia.
The role is the first point of contact for clients, visitors, and business partners and supports front-desk and administrative operations.
The position operates in a fast-paced travel and tourism environment.
Key Skills for This Role
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About Sun Tours
Sun Tours is a travel agency founded in Jordan with branches in Amman and Aqaba and offices in Saudi Arabia, Egypt, and the United States.
The company curates, customizes, and plans travel experiences for diverse preferences.
Job Summary
Sun Tours is seeking a professional, friendly, and customer-focused Receptionist in Riyadh, Saudi Arabia.
The role is the first point of contact for clients, visitors, and business partners and supports front-desk and administrative operations.
The position operates in a fast-paced travel and tourism environment.
Key Responsibilities
- Welcome clients, visitors, and business partners professionally.
- Answer, screen, and direct incoming calls and inquiries.
- Provide accurate information about company services and assist with general travel-related inquiries.
- Coordinate appointments, meetings, and visitor schedules.
- Receive and distribute correspondence, documents, deliveries, and courier items.
- Maintain the reception area and support filing, data entry, and document preparation.
- Maintain visitor and client records with confidentiality.
- Handle requests and escalate complaints or complex issues when required.
- Prepare meeting rooms and reception facilities when needed.
Requirements and Qualifications
- Minimum one year of relevant experience, preferably in hospitality, customer service, or a similar field.
- Previous receptionist, front-desk, customer-service, or similar customer-facing experience is preferred.
- Excellent verbal and written communication skills in Arabic and English.
- Professional appearance, positive attitude, and strong customer-service and interpersonal skills.
- Good organizational and time-management skills with attention to detail.
- Ability to manage multiple tasks under pressure and work flexible rotating A and B shifts.
- Good knowledge of Microsoft Office and general computer applications.
- Experience in travel, tourism, hospitality, or customer service is an advantage.
- Ability to maintain confidentiality and represent the company professionally.
Employment Details
- Employment type: Full-time.
- Location: Riyadh, Saudi Arabia.
- The role requires presence at a reception area and was normalized as onsite.
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