Receptionist/Customer Service

Job Summary

Reception Duties

• Greet and welcome members and visitors in a friendly and professional manner.
• Answer phone calls and direct inquiries to the appropriate individuals.
• Manage the reception area, ensuring it is clean, tidy, and well-stocked.
• Assist members with printing, scanning, mail services, and general inquiries.
• Maintain a positive and welcoming atmosphere for all members.

Invoice Processing

• Generate accurate and timely invoices for members' coworking space usage and services.
• Process payments and reconcile accounts.
• Monitor outstanding invoices and follow up on overdue payments.
• Assist with financial reporting and analysis as needed.

Qualifications

• High school diploma or equivalent.
• Previous experience in a receptionist or administrative role.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent communication and interpersonal skills.
• Attention to detail, multitasking ability, prioritization skills, and a positive team-oriented attitude.

Preferred Qualifications

• Experience with accounting software such as QuickBooks is preferred.
• Knowledge of invoicing and payment-processing procedures is preferred.
• Some usage of social media platforms is a plus.

Compensation

• The salary is AED 3,500 per month.
• Benefits include a competitive package and opportunities for professional growth and development.

Employment Type

• The position is full-time and permanent.

Work Location

• Work is performed in person in Dubai.