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indeed

Receptionist cum Secretary

The Z U U Ladies Lounge
Dubai, UAE
Full-time
Onsite
AED 3,000/month
Discovered 4 days ago
Front desk operationsAppointment and booking managementStaff schedulingClient records managementCustomer serviceSales and upselling
Free

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Key skills for this role

Front desk operationsAppointment and booking managementStaff scheduling
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Role overview

Zu Spa is a premium ladies wellness spa in Dubai seeking a professional and friendly receptionist cum secretary to represent the spa.

The role is the face of the spa and supports client service, bookings, sales, and daily administration.

Key responsibilities

  • Greet and welcome clients in a warm and professional manner.
  • Handle phone calls, WhatsApp inquiries, and bookings efficiently.
  • Manage daily appointments and staff schedules.
  • Maintain client records and follow up with customers for repeat bookings.
  • Promote spa services and packages to increase sales.
  • Support daily administrative and secretarial tasks.
  • Ensure smooth front desk operations and an excellent customer experience.

Requirements

  • Strong communication and customer service skills are required.
  • A sales-oriented mindset with the ability to upsell services is required.
  • Good organizational and multitasking abilities are required.
  • Proficiency in English is required.
  • A presentable, friendly, and professional attitude is expected.
  • Previous spa, salon, or hospitality experience and additional languages are pluses.

Compensation and benefits

  • The position is full-time.
  • Pay is AED 3,000 to AED 8,000 per month, with commission on sales.
  • The employer offers a friendly and supportive work environment and career growth opportunities.

Workplace

  • The role is based in Dubai.
  • Work is performed in person.

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