Receptionist cum Attendant
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Key skills for this role
About the Role
Marriott International is seeking a Recreation Attendant to encourage, register, and schedule guests for recreation activities, maintain equipment, and ensure a safe and fun environment.
Key Skills for This Role
Responsibilities
- Encourage, recruit, register, and schedule guests to participate in recreation activities
- Promote a fun and relaxing atmosphere for guests
- Provide information to guests about available recreation facilities and activities
- Promote rules and regulations for safety of guests and members
- Observe activity and respond appropriately in emergencies
- Clean and maintain recreational equipment and supplies
- Process payments for rentals and sales
- Answer telephones using appropriate etiquette
Requirements
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds unassisted
- Strong communication and interpersonal skills
- Ability to work in a fast paced environment
Full Job Posting
Position Summary
- Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests.
Responsibilities
- Provide information to guests about available recreation facilities and activities.
- Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
- Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
- Clean and maintain recreational equipment and supplies.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
- Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Process payments for rental equipment, recreation activities, facility rentals, or retail sales.
- Comply with quality assurance expectations and standards.
Physical Requirements
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Enter and locate work related information using computers and/or point of sale systems.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
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