indeed
Receptionist cum Admin
SPECTRA DENTAL CENTER
Abu Dhabi, UAE
Full Time
Entry
Onsite
1 months ago
Appointment SchedulingPatient RegistrationInsurance VerificationPayment ProcessingClinic Management SoftwareCommunication Skills
Free
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Appointment SchedulingPatient RegistrationInsurance Verification
About the Role
Spectra Medical Centre is seeking a professional Receptionist to support both Dental and Dermatology departments. The role involves managing appointments, handling inquiries, patient registration, insurance verification, and payment processing.
Key Skills for This Role
Appointment SchedulingPatient RegistrationInsurance VerificationPayment ProcessingClinic Management SoftwareCommunication Skills
Responsibilities
- Welcome and assist patients in a friendly and professional manner
- Manage appointment bookings, confirmations, rescheduling, and cancellations
- Handle incoming calls, WhatsApp inquiries, emails, and social media inquiries
- Coordinate patient appointments for both Dental and Dermatology departments
- Register patients and update records accurately in the clinic management system
- Verify insurance details and coordinate pre authorizations when required
- Process payments and maintain accurate billing records
- Follow up with patients regarding appointments, treatment plans, and approvals
- Assist in daily patient flow management to ensure smooth clinic operations
- Prepare daily, weekly, and monthly reports as assigned
- Coordinate with doctors, nurses, and management regarding schedules and patient concerns
- Support administrative tasks and clinic operations as needed
Requirements
- Minimum 2 years of experience as a Receptionist, Customer Service Representative, or Front Desk Officer
- Excellent English communication skills
- Strong computer skills and ability to learn clinic management software
- Excellent organizational and multitasking abilities
- Strong customer service and problem solving skills
- Ability to work under pressure while maintaining professionalism
- Willingness to support both Dental and Dermatology departments
- Medical clinic experience preferred
- Arabic is an advantage
- Knowledge of insurance authorization processes is an advantage
Full Job Posting
Job Summary
- Spectra Medical Centre is seeking a professional, organized, and customer oriented Receptionist who can efficiently support both the Dental and Dermatology/Cosmetology departments.
- The ideal candidate must possess excellent communication skills, strong time management, and the ability to multitask in a fast paced healthcare environment.
Key Responsibilities
- Welcome and assist patients in a friendly and professional manner
- Manage appointment bookings, confirmations, rescheduling, and cancellations
- Handle incoming calls, WhatsApp inquiries, emails, and social media inquiries
- Coordinate patient appointments for both Dental and Dermatology departments
- Register patients and update records accurately in the clinic management system
- Verify insurance details and coordinate pre authorizations when required
- Process payments and maintain accurate billing records
- Follow up with patients regarding appointments, treatment plans, and approvals
- Assist in daily patient flow management to ensure smooth clinic operations
- Prepare daily, weekly, and monthly reports as assigned
- Coordinate with doctors, nurses, and management regarding schedules and patient concerns
- Support administrative tasks and clinic operations as needed
Requirements
- Minimum 2 years of experience as a Receptionist, Customer Service Representative, or Front Desk Officer (medical clinic experience preferred)
- Excellent English communication skills; Arabic is an advantage
- Strong computer skills and ability to learn clinic management software
- Knowledge of insurance authorization processes is an advantage
- Excellent organizational and multitasking abilities
- Strong customer service and problem solving skills
- Ability to work under pressure while maintaining professionalism
- Willingness to support both Dental and Dermatology departments
Preferred Qualities
- Strong time management and prioritization skills
- Team player with a positive attitude
- Flexible and adaptable to cross department responsibilities
- Professional appearance and excellent interpersonal skills
- Proactive, reliable, and detail oriented
- Not prone to unnecessary complaints; maintains a positive, solution focused, and professional approach to challenges
- Able to collaborate effectively with colleagues and support clinic goals
- Willing to assist other departments when needed to ensure smooth operations
What We Offer
- Competitive salary package
- Professional development opportunities
- Supportive and collaborative work environment
- Opportunity to grow within a multidisciplinary medical centre
Job Type
- Full time
Work Location
- In person
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