Receptionist

Receptionist Location: This posting is for an existing vacancy in Wellington-Altus’ Calgary office. Our organization: Founded in 2017, Wellington-Altus Financial Inc. (Wellington-Altus) is the parent company to Wellington-Altus Private Counsel Inc., Wellington-Altus USA Inc., Wellington-Altus Insurance Inc., Wellington-Altus Group Solutions Inc., and Wellington-Altus Private Wealth Inc.-the top-rated* investment dealer in Canada and one of Canada’s Best Managed Companies. With over $45 billion in assets under administration and offices across the country, Wellington-Altus identifies with successful, entrepreneurial advisors and portfolio managers and their high-net-worth clients. *Investment Executive 2025 Brokerage Report Card. The opportunity: The Receptionist plays a critical role in delivering Cresco’s high-touch, client-first experience. As the first point of contact with clients and visitors, this position sets the tone for every interaction, ensuring a warm, professional, and polished welcome while instilling confidence from the moment someone enters the office. Beyond front-desk responsibilities, the Receptionist provides essential administrative support, manages daily office flow, and acts as a central point of coordination for the team. This role requires strong ownership, attention to detail, and accountability, directly contributing to the efficiency of operations and the consistent delivery of exceptional client experience.

include:

• Welcome clients and visitors as the first point of contact, delivering a warm, professional, and polished experience both in person and over the phone; ensure all inquiries are handled promptly or directed to the appropriate team member
• Answer and manage incoming calls with professionalism and efficiency, accurately fielding inquiries and directing them to the appropriate team member to ensure a seamless client experience
• Drive meeting coordination by booking client review meetings, preparing meeting rooms, and leading calendar coordination across several schedules
• Take ownership of front-of-office operations and perform additional duties as required to ensure a seamless client experience
• Manage all incoming and outgoing mail and courier deliveries, ensuring timely distribution
• Support basic banking activities, including deposits and other routine transactions, with accuracy and accountability