Receptionist
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Key skills for this role
Role Overview
This is a full-time, on-site role for a Front Desk Team Leader at Concorde Hotel Doha.
The role oversees the day-to-day tasks of the front desk team and supports high hospitality standards.
Key Skills for This Role
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Company Description
Concorde Hotel Doha is a luxury hotel in the heart of Doha, near Bank Street and Doha International Airport.
The hotel offers guest rooms, restaurants, conference halls, a gymnasium and a massage room.
The hotel hosts prestigious international conferences and focuses on comfortable, pleasant guest stays.
Role Description
This is a full-time, on-site role for a Front Desk Team Leader at Concorde Hotel Doha.
The role oversees the day-to-day tasks of the front desk team and supports high hospitality standards.
Responsibilities
- Provide excellent customer service and manage customer support inquiries.
- Ensure customer satisfaction and communicate effectively with guests and team members.
- Manage and oversee daily front desk team tasks.
Qualifications
- Strong problem-solving and decision-making abilities are required.
- The candidate must be able to handle difficult situations and resolve conflicts.
- Excellent organizational and multitasking skills, attention to detail and a proactive approach are expected.
- Previous experience in a similar role is preferred.
- Fluency in written and spoken English is required.
- Additional language skills are a plus.
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