Receptionist (Arabic Speaker)
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Key skills for this role
Role Overview
Al Resalah Medical Center provides a full range of physiotherapy, general practitioner and Orthopedic services under one roof, including child physiotherapy, home physiotherapy, and sports rehabilitation.
The center is equipped with advanced therapy technologies such as Eluxr, StemWELL EMS, Laser Ultrasound, Cryo 6 for ice treatment, and Thermalators for heat treatment.
A key highlight is the US-based BIODEX System Pro4 Machine, a high-tech rehabilitation system designed to treat upper and lower body physical injuries with precision and consistency.
Applicants joining Al Resalah Medical Center will be part of a modern, technology-driven environment focused on effective physical rehabilitation and patient-centered care.
Key Skills for This Role
Full Job Posting
Company Description
Al Resalah Medical Center provides a full range of physiotherapy, general practitioner and Orthopedic services under one roof, including child physiotherapy, home physiotherapy, and sports rehabilitation.
The center is equipped with advanced therapy technologies such as Eluxr, StemWELL EMS, Laser Ultrasound, Cryo 6 for ice treatment, and Thermalators for heat treatment.
A key highlight is the US-based BIODEX System Pro4 Machine, a high-tech rehabilitation system designed to treat upper and lower body physical injuries with precision and consistency.
Applicants joining Al Resalah Medical Center will be part of a modern, technology-driven environment focused on effective physical rehabilitation and patient-centered care.
Role Description
- Greet and guide patients, manage the front desk, and ensure a welcoming and professional environment.
- Answer phone calls, respond to inquiries in Arabic and English, schedule and confirm appointments, and coordinate patient flow with clinical staff.
- Handle basic clerical duties such as maintaining records, processing registrations, managing payments and receipts, and keeping the reception area organized.
- Provide courteous customer service, address patient concerns, and support administrative processes to help the center operate smoothly.
Qualifications
- Strong Receptionist Duties and Clerical Skills, including appointment scheduling, record keeping, and front desk administration.
- Excellent Phone Etiquette and Communication skills, with ability to handle inquiries professionally and communicate clearly in Arabic and English.
- Solid Customer Service skills, demonstrating patience, empathy, and a friendly, professional approach with patients and visitors.
- Relevant experience in a medical or clinical setting is beneficial, particularly in physiotherapy or rehabilitation centers.
- Ability to work on-site in Sharjah on a full-time schedule, with strong time management and organizational skills.
- Basic computer literacy and familiarity with appointment or clinic management systems are preferred.
- High school diploma or equivalent required; additional training in healthcare administration or front office management is an advantage.
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