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Receptionist and call center at a Health Clinic. Need to have science background and clinic experience.
Bioscience Institute
Dubai, UAE
Full Time
Entry
Onsite
3 days ago
Customer ServiceCommunicationSchedulingComputer ProficiencyPatient Records ManagementMultitasking
Free
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Customer ServiceCommunicationScheduling
About the Role
Bioscience Institute in Dubai seeks a Receptionist/Patient Coordinator to welcome patients, manage calls, schedule appointments, and support administrative tasks. Requires previous reception or patient coordination experience, preferably in healthcare.
Key Skills for This Role
Customer ServiceCommunicationSchedulingComputer ProficiencyPatient Records ManagementMultitasking
Responsibilities
- Warmly welcome and check in patients at reception
- Manage phone calls, emails, and patient inquiries professionally
- Schedule, confirm, and coordinate patient appointments
- Maintain accurate patient records and assist with documentation
- Support the medical team with administrative tasks
- Ensure a clean, organized, and welcoming reception area
- Handle patient billing and insurance verification if applicable
- Coordinate patient flow between reception, consultation, and treatment rooms
Requirements
- Previous experience as a Receptionist, Front Desk Associate, or Patient Coordinator
- Experience in medical/healthcare settings is preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast paced environment
- Proficiency with computer systems and scheduling software
- Background in healthcare, life sciences, or related fields is a plus
- Attention to detail, empathy, and a patient centered approach
Full Job Posting
Job Overview
- We are a growing medical clinic committed to delivering high quality and compassionate care to our patients. To support our team, we are looking for a dedicated Receptionist / Patient Coordinator to join us full time.
Responsibilities
- Warmly welcome and check in patients at reception.
- Manage phone calls, emails, and patient inquiries in a professional manner.
- Schedule, confirm, and coordinate patient appointments.
- Maintain accurate patient records and assist with documentation.
- Support the medical team with administrative tasks.
- Ensure a clean, organized, and welcoming reception area.
- Handle patient billing and insurance verification (if applicable).
- Coordinate patient flow between reception, consultation, and treatment rooms.
Requirements
- Previous experience as a Receptionist, Front Desk Associate, or Patient Coordinator (experience in medical/healthcare settings is preferred).
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast paced environment.
- Proficiency with computer systems and scheduling software.
- Background in healthcare, life sciences, or related fields is a plus.
- Attention to detail, empathy, and a patient centered approach.
What we offer
- Competitive salary package.
- Full time position with 2 days off per week.
- Supportive and collaborative work environment.
- Opportunities for professional development and growth.
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