Receptionist / Administrative Assistant
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Key skills for this role
About the Role
Leda Fagundes Beauty seeks a Receptionist/Administrative Assistant to be the first point of contact for clients and provide operational support in Riyadh. The role requires Saudi nationality, female gender, fluent Arabic and English, and strong organizational skills.
Key Skills for This Role
Responsibilities
- Welcome every client warmly and to a premium standard
- Answer calls, WhatsApp, and enquiries; explain treatment categories at a high level and route detailed questions to practitioners
- Manage the booking calendar: scheduling, rescheduling, confirmations, and reminders
- Handle check in and check out and basic client records
- Take payments and make reconciliations
- Coordinate the home service schedule across Riyadh: match bookings to practitioners and route them efficiently
- Arrange practitioner transport/logistics for home visits and flag clashes early
- Maintain accurate client and booking records and keep simple trackers up to date
- Manage supplies and consumables: monitor stock, place reorders, and receive deliveries
- Support light bookkeeping admin: log expenses, file receipts, and prepare figures for the manager
- Liaise with suppliers, building management, and service providers as needed
- Follow up after appointments (aftercare reminders, satisfaction check ins, re booking prompts)
Requirements
- Saudi national (mandatory)
- Female (women only client environment)
- Fluent Arabic and good working English
- Warm, polished, client first manner
- Strong organisation and attention to detail
- Comfortable with scheduling/booking software, WhatsApp Business, email, and basic spreadsheets
- Discretion and reliability with confidential client information
Full Job Posting
Company Overview
- Leda Fagundes Beauty is a premier provider of beauty and wellness treatments to females only.
Role Purpose
- Be the first point of contact for clients and the operational support for Leda Fagundes Beauty in Riyadh.
Requirements
- Saudi national (mandatory for this role)
- Female (women only client environment)
- Fluent Arabic and good working English (written and spoken)
- Warm, polished, client first manner suited to a premium wellness brand
- Strong organisation and attention to detail; comfortable juggling a live calendar and last minute changes
- Comfortable with everyday tools: scheduling/booking software, WhatsApp Business, email, and basic spreadsheets
- Discretion and reliability with confidential client information
Key Responsibilities
- Welcome every client warmly and to a premium standard
- Answer calls, WhatsApp, and enquiries; explain treatment categories at a high level and route detailed questions to practitioners
- Manage the booking calendar: scheduling, rescheduling, confirmations, and reminders
- Handle check in and check out and basic client records
- Take payments and make reconciliations
Administrative & Operations Support
- Coordinate the home service schedule across Riyadh: match bookings to practitioners and route them efficiently
- Arrange practitioner transport/logistics for home visits and flag clashes early
- Maintain accurate client and booking records and keep simple trackers up to date
- Manage supplies and consumables: monitor stock, place reorders, and receive deliveries
- Support light bookkeeping admin: log expenses, file receipts, and prepare figures for the manager
- Liaise with suppliers, building management, and service providers as needed
Client Care & Retention
- Follow up after appointments (aftercare reminders, satisfaction check ins, re booking prompts)
- Maintain a courteous, confidential relationship with a discerning, privacy conscious clientele
- Surface recurring client feedback to the manager
Compensation
- Pay: ﷼4,000.00 per month
Work Location
- In person
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