Receptionist
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Key skills for this role
About the Role
Emerald Medical Centre LLC in Abu Dhabi (Al Ain) is looking for a female Hindi-speaking Receptionist to join their front desk team. Responsibilities include greeting patients, managing appointments, handling calls, billing, and using clinic software.
Key Skills for This Role
Responsibilities
- Greet and assist patients in a professional and courteous manner
- Manage patient appointments and scheduling
- Handle phone calls, inquiries, and walk ins
- Register new patients and update patient records using clinic software (Shade)
- Coordinate with doctors and nursing staff regarding patient flow
- Handle billing, insurance verification, and cash/card payments as needed
- Maintain a clean and organized reception area
- Communicate effectively with Hindi speaking patients to ensure clear understanding of services and instructions
Requirements
- Female candidate
- Fluent in Hindi and English (spoken and written)
- Prior experience as a receptionist, preferably in a medical or clinical setting
- Familiarity with clinic management software (Shade experience is a plus)
- Strong communication and interpersonal skills
- Well organized, detail oriented, and able to multitask
- Presentable and professional demeanor
- Valid UAE residency (candidates already in the UAE preferred)
Full Job Posting
Job Description
- Emerald Medical Centre LLC is looking for a friendly and organized female Receptionist who is fluent in Hindi (in addition to English) to join our front desk team. You will be the first point of contact for our patients, ensuring a smooth and welcoming experience from check in to check out.
Responsibilities
- Greet and assist patients in a professional and courteous manner
- Manage patient appointments and scheduling
- Handle phone calls, inquiries, and walk ins
- Register new patients and update patient records using clinic software (Shade)
- Coordinate with doctors and nursing staff regarding patient flow
- Handle billing, insurance verification, and cash/card payments as needed
- Maintain a clean and organized reception area
- Communicate effectively with Hindi speaking patients to ensure clear understanding of services and instructions
Requirements
- Female candidate
- Fluent in Hindi and English (spoken and written)
- Prior experience as a receptionist, preferably in a medical or clinical setting
- Familiarity with clinic management software (Shade experience is a plus)
- Strong communication and interpersonal skills
- Well organized, detail oriented, and able to multitask
- Presentable and professional demeanor
- Valid UAE residency (candidates already in the UAE preferred)
Benefits
- Competitive salary
- Medical insurance, visa sponsorship
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