Receptionist

Overview

Position: Medical Receptionist And Customer Service Representative

Uae National (Emirati)

Requirements

• UAE National (Emirati) – Family Book Required.
• Fluent in Arabic and English (spoken and written).
• Diploma or Bachelor's Degree in a relevant field.
• Previous experience in customer service, reception, or healthcare administration is preferred.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications and basic computer systems.
• Professional appearance and positive attitude.
• Ability to work in a fast-paced environment while maintaining high standards of customer service.

Key Responsibilities

• Welcome and assist patients, visitors, and healthcare professionals in a professional and friendly manner.
• Schedule, confirm, and manage patient appointments.
• Answer telephone calls and respond to patient inquiries.
• Register patients and update patient records accurately.
• Verify insurance details and assist with administrative documentation.
• Coordinate with medical staff to ensure smooth patient flow.
• Maintain confidentiality of patient information and comply with healthcare regulations.
• Manage emails, correspondence, and other front-desk administrative duties.
• Provide exceptional customer service and resolve patient concerns professionally.

What We Offer

• Competitive salary and benefits package.
• Professional and supportive work environment.
• Career growth and development opportunities.
• Opportunity to contribute to quality healthcare services within the UAE.