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Receptionist - 211 - Abbotsford
British Columbia Society for the Prevention of Cruelty to Animals
Abbotsford, CAN
Full-time
Entry · 1+ years experience
Onsite
CAD 25.34-25.34 hourly / hour
Discovered 3 days ago
Free
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LOCATION
- Abbotsford, BC
- CLASSIFICATION: CUPE 1622
- WAGE: Hourly
- CLOSING DATE: Open Until Filled
About the Position
This position is the first contact for public members and plays a vital role in attracting and retaining BC SPCA supporters.
The Receptionist is responsible for receiving inquiries from the public in an effective, courteous, non-judgmental manner and helping to solve their problems in a practical way or ensuring that the request is passed on to the appropriate resource person, either internal or external. Every attempt should be made to defuse any hostility and/or anger and offer sincere support and compassion in times of grief.
Some specific duties
- Work collaboratively with others to maintain the entire physical plant in a clean, sanitary and efficient manner on an ongoing basis.
- Ensure a satisfactory level of response to all relevant needs and inquiries, balancing the priorities at high traffic times.
- Treat the animals humanely, with compassion and concern, and transmit these values to others both on and off the job.
- Receive animals at the counter from the public in an appropriately friendly and understanding manner.
- Examine all incoming animals in order to determine and record their general health and condition.
- Examine stray animals, thoroughly check each for tattoos and clues to ownership, and persistently try to locate the owners of stray animals by placing advertisements in the appropriate newspaper(s) and by following up on each and every clue to ownership that may exist.
- Handle the animals in the best possible manner and follow appropriate procedures in accordance with the relevant statute, policy or instructions.
- Willingly help coordinate the supporting work of volunteers, in the spirit that we all work together for the benefit of all animals.
- Be responsible for communicating service needs to Animal Control Officers on the road.
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