Receptionist
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Key skills for this role
Role Overview
Serve as the first point of contact for clients, visitors, and partners in a professional and welcoming manner.
Manage front desk operations, answer calls, handle inquiries, and support administrative tasks within a real estate office environment.
Key Skills for This Role
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Job Summary
Serve as the first point of contact for clients, visitors, and partners in a professional and welcoming manner.
Manage front desk operations, answer calls, handle inquiries, and support administrative tasks within a real estate office environment.
Responsibilities
- Greet and welcome clients, visitors, and vendors professionally.
- Answer, screen, and forward incoming phone calls promptly and accurately.
- Provide basic and accurate information in person and through phone or email.
- Schedule and confirm appointments and property viewings.
- Maintain a tidy and presentable reception area.
- Receive, sort, and distribute daily mail and deliveries.
- Assist agents and managers with photocopying, filing, and data entry.
- Manage office supplies and coordinate replenishment with vendors.
- Maintain visitor logs and follow office security procedures.
- Support event planning, company meetings, and office communications as needed.
Qualifications
- High school diploma or equivalent educational qualification; additional office management or administration certification is a plus.
- One to three years of relevant experience.
- Experience as a receptionist, front office representative, or in a similar role.
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Professional appearance, friendly personality, strong communication, and customer service skills.
- Ability to handle multiple tasks and prioritize responsibilities.
- Familiarity with real estate terminology or real estate environment experience is a plus.
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