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Reception & Reservations Agent
COYA
Dubai, UAE
Full Time
Entry
Onsite
Yesterday
SevenRoomsReservation ManagementGuest RelationsCommunicationOrganizational SkillsMultitasking
Free
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SevenRoomsReservation ManagementGuest Relations
About the Role
COYA Dubai is seeking a passionate Reception & Reservations Agent to manage guest reservations and enquiries in a luxury fine dining environment. The ideal candidate has at least 1 year of experience in luxury hospitality, strong communication skills, and proficiency with reservation systems like SevenRooms.
Key Skills for This Role
SevenRoomsReservation ManagementGuest RelationsCommunicationOrganizational SkillsMultitasking
Responsibilities
- Manage guest reservations and enquiries in a fast paced environment
- Provide personalized experiences as per COYA standards
- Handle guest requests with attention to detail and professionalism
Requirements
- Minimum 1 year experience in a similar Reception and Reservations role, preferably in luxury hospitality or fine dining
- Strong experience in managing guest reservations and enquiries in a fast paced environment
- Excellent English communication skills
- Strong organizational and multitasking skills
- Proactive, positive and team focused mindset
- Experience using SevenRooms or similar reservations system
- Fluency in French, Italian or Spanish
- Eligible and able to travel to European Union countries
Full Job Posting
About COYA
- COYA is a luxury lifestyle group celebrating Latin American culture through Peruvian cuisine, cocktails, music, art and experiences.
- We are looking for a passionate and professional Reception & Reservations Agent to join COYA Dubai.
Ideal Candidate
- Minimum 1 year experience in similar Reception and Reservations role, preferably in luxury hospitality or fine dining.
- Strong experience in managing guest reservations and enquiries in a fast paced environment.
- Excellent English communication skills.
- Strong organizational and multitasking skills, ability to remain calm under pressure.
- Proactive, positive and team focused mindset.
- Ambition to grow within an international luxury hospitality brand.
Preferred Qualifications
- Experience using SevenRooms or similar reservations system.
- Fluency in French, Italian or Spanish.
- Excellent attention to detail and professional approach.
- Confident managing guest requests and creating personalized experiences.
- Ambitious and eager to develop an international career.
- Eligible and able to travel to European Union countries.
Why Join COYA?
- Full training and induction.
- Competitive salary.
- Fun workplace and great work life balance.
- Family meals twice a day.
- Paid holidays as per UAE Labor Law.
- Great discounts at UAE best restaurants.
- Reward program recognizing employee longevity.
- Healthcare insurance.
- Flight allowance.
- Endless opportunities to grow and develop.
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