Reception & Reservation Agent
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Key skills for this role
About the Role
COYA Restaurant Dubai is seeking a passionate Reception & Reservations Agent to join their luxury hospitality team.
Key Skills for This Role
Responsibilities
- Manage guest reservations and enquiries in a fast paced environment
- Create personalized experiences for guests as per COYA standards
Requirements
- Minimum 1 year experience in a similar Reception and Reservations role, preferably within luxury hospitality or fine dining
- Strong experience in managing guest reservations and enquiries in a fast paced environment
- Excellent English communication skills
- Strong organizational and multitasking skills
- Proactive, positive and team focused mindset
- Experience using SevenRooms or similar reservations system
- Fluency in French, Italian or Spanish
- Eligible and able to travel to EU countries
Full Job Posting
Job Overview
- COYA is a luxury lifestyle group celebrating Latin American culture.
- Currently looking for a passionate and professional Reception & Reservations Agent to join COYA Dubai.
Ideal Candidate Should Have
- Minimum 1 year experience in a similar Reception and Reservations role, preferably within luxury hospitality or fine dining
- Strong experience in managing guest reservations and enquiries in a fast paced environment
- Excellent English communication skills
- Strong organizational and multitasking skills
- Proactive, positive and team focused mindset
- Ambition to grow within an international luxury hospitality brand
We Are Looking For Someone Who
- Has experience using SevenRooms or a similar reservations system
- Has fluency in French, Italian or Spanish
- Demonstrates excellent attention to detail and a professional approach
- Is confident managing guest requests and creating personalized experiences
- Is ambitious and eager to develop an international career
- Is eligible and able to travel to EU countries
Why Join COYA?
- Full training and induction
- Competitive salary
- Fun workplace and great work life balance
- Family meals twice a day
- Paid holidays as per UAE Labor Law
- Great discounts at some of UAE best restaurants
- Reward program recognizing employee longevity
- Healthcare insurance
- Flight allowance
- Endless opportunities to grow and develop
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