Reception Manager

We aren’t interested in creating a workforce, we build a community at our hotels.

Join an exceptional team of hospitality heroes here at our wonderful hotel, Burnham Beeches.

We are passionate about ensuring a memorable stay for our guests and strive to ensure personal service, commitment, and individuality are at the heart of all we do.

Burnham Beeches Hotel is a 4-star hotel Georgian Hotel hidden amongst 10 acres of beautiful gardens in the Buckinghamshire countryside.

The hotel boasts 82 bedrooms, a leisure club, extensive conference and banqueting facilities and a restaurant.

The hotel is busy throughout the year, with a focus on hosting both leisure and corporate guests for a variety of events.

From private family functions, engagement parties, baby showers and weddings to product launches, conferences, board meetings, away days and more, we deliver a little stately service, with a lot of personality.

Burnham Beeches Hotel just completed a beautiful transformation!

Refreshments took place across the hotel from our suites and bedrooms in the original Manor House through to the Reception and other public areas, staying in keeping with the Manor House's fantastic heritage and historical features.

It is a fantastic time to join the hotel community and bring your own ideas, expertise, and experience whilst driving hotel business and performance.

As a Reception Manager in a 4-star hotel, you are responsible for delivering a refined, professional, and personalised guest experience while leading the front office team.

The role focuses on maintaining high service standards, ensuring smooth operations, and creating memorable stays that align with the expectations of an upscale hospitality environment.

• Oversee all front desk operations including check-in/out, reservations, and guest enquiries
• Lead, train, and motivate the reception team to consistently deliver 4-star service standards
• Ensure a warm, professional, and efficient guest journey at all times
• Manage guest feedback, complaints, and VIP requests promptly and effectively
• Maintain strong communication with Housekeeping, Events, and Food & Beverage teams
• Monitor room availability, occupancy levels, and upselling opportunities
• Ensure presentation standards of reception and lobby areas are consistently high