Reception and Administration Assistant

Experience in delivering high level reception service in a fast paced and often emotional environment.

Good standard of verbal and written communication.

Experience of dealing with the public, managing enquiries by phone, email enquiries and face-to-face.

Strong administration skills, including the use of computerised systems.

Experience of handling and managing cash and spreadsheets.

Current full driving licence.

NVQ Level 2 or 3 in Customer Care

Experience of working in a similar role or working in a pet welfare role/environment.

Experience working with volunteers.

Experience of working with the public

Experience of public speaking

An understanding for the voluntary sector

Experience of working in a team and mentoring others

Understanding of safeguarding issues.