RCS Associate

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Responsible for delivering high-quality scheduling outcomes and exceptional patient experiences within Revenue Cycle System Patient Access Centers.

Includes scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service.

•At least one year of experience in hospital or physician Revenue Cycle strongly preferred. • Requires working knowledge of patient registration and financial clearance. • Requires a high level of interpersonal and problem solving skills. • Requires effective written and verbal communication skills. • Requires the ability to work within a team and maintain collaborative relationships. • Requires the ability to take initiative and meet objectives.

Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.

IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.

A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.

With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.