RCM Coding Trainer

At ModMed , we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

Consistently ranked as a Top Place to Work

2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”

2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Position Summary

Are you a seasoned coding professional with a passion for teaching and helping others succeed? ModMed is looking for an RCM Coding Trainer to empower our Center of Excellence (COE) Coding team.

In this newly created role, you will be the driving force behind developing new coders and upskilling tenured team members. By building engaging, effective training programs and bridging the gap between foundational knowledge and advanced execution, you will directly influence quality, efficiency, and clinical workflow success across multiple specialties.

What You’ll Do (Primary Responsibilities)

Empower & Develop Coders: Lead vertical-specific coding and denial management training programs designed to develop new and existing coders into well-rounded, specialty-focused experts.

Build & Innovate Curriculum: Design, implement, and continually improve engaging, outcome-focused training materials and programs with a core focus on denial coding management.

Drive Process Improvement: Assist with implementing new operational workflows, policies, and standard operating procedures across the coding team to drive consistency and accuracy.

Collaborate Across Borders: Work closely with US-based internal teams and cross-country stakeholders to assess, evaluate, and fulfill evolving coding education needs.

Analyze Trends & Solve Complex Problems: Evaluate coding quality trends, client assignments, and operational data to pinpoint specific training opportunities and propose proactive education plans.

What You Bring to the Table (Qualifications)

Minimum Requirements:

Certifications: Active Certified Coder credential from AAPC or AHIMA (CPC, COC, CCS, or CCS-P is required).

Professional Experience: Minimum 5 years of hands-on experience as a surgical coder. Minimum 3 years of core experience dedicated to denial coding review and management. Demonstrated experience with multi-specialty coding, including surgical procedures across Orthopedics, Podiatry, Ophthalmology, ENT, OB/GYN, and Dermatology, as well as Inpatient/Outpatient Evaluation & Management (E/M).

Minimum 5 years of hands-on experience as a surgical coder.

Minimum 3 years of core experience dedicated to denial coding review and management.

Demonstrated experience with multi-specialty coding, including surgical procedures across Orthopedics, Podiatry, Ophthalmology, ENT, OB/GYN, and Dermatology, as well as Inpatient/Outpatient Evaluation & Management (E/M).

Technical Expertise: Deep knowledge of US healthcare standards, payer guidelines, CARC/RARC, NCCI edits, LCDs, and bundling principles.

Education: Bachelor’s or Master’s degree in Human Science, Anatomy, or a related field (e.g., B.Sc., M.Sc., B.Pharma).

Communication & Mentorship: Outstanding verbal, written, and presentation skills, with a natural ability to mentor, engage, and inspire individuals at varying stages of their coding careers.

Direct experience collaborating with US-based healthcare or operational teams.

Preferred Qualifications:

Prior hands-on experience with ModMed's EMA® electronic health record system or Practice Management (PM) software.