RCM Associate

Job Description – RCM Associate

Job Title: Revenue Cycle Management (RCM) Associate

Location: Remote / Hybrid (India-based preferred)

Reports To: Head of Revenue Cycle Management

Employment Type: Full-time

About OrthoBerry

OrthoBerry is a unified, AI-powered practice management platform built for orthodontic practices. Our flagship product, BerryStudio , brings together tools for patient intake, task management, treatment planning, insurance workflows, and revenue tracking — all in one place.

In addition to our software, we offer specialized services such as insurance verification, reconciliation, accounts receivable (AR) follow-ups, and financial reporting. Our RCM module, BerryCollect , helps orthodontic practices stay financially organized by keeping their ledgers accurate, payments tracked, and unpaid balances followed up on — combining smart systems with human oversight.

Role Overview

We’re looking for a proactive and detail-oriented RCM Associate to lead the operational work for BerryCollect . You’ll manage daily financial processes such as reconciling payments, maintaining ledgers, and following up on outstanding balances for our partner practices. You’ll also prepare and review financial summaries and reports that help practices understand their collections and revenue flow.

This role is ideal for someone who enjoys working with numbers, understanding patterns in financial data, and keeping operations clean, compliant, and on track.

Key Responsibilities

Operations

Reconcile payments received with expected amounts in the system

Maintain clear and accurate ledgers for assigned orthodontic practices

Identify and follow up on unpaid patient or insurance balances

Generate monthly reports on collections, Accounts Receivables (AR) status, and payment trends